Privacy policy

PRIVACY POLICY

Last updated: February 18, 2026

Ellor is a brand operated by Symka LLC, a U.S. registered limited liability company. Throughout this Privacy Policy, references to “Ellor,” “we,” “us,” or “our” refer to Symka LLC operating the Ellor online store.

Ellor operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated online shopping experience (the “Services”). Our store is hosted on Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information (name, billing address, shipping address, phone number, email address)

  • Payment information (processed securely through Shopify Payments and third-party payment providers)

  • Order and transaction information

  • Account information (if you create an account)

  • Communications with us

  • Device and usage data (IP address, browser type, interaction data)

We do not store full payment card details on our servers. Payment processing is handled securely by third-party payment providers.

How We Use Personal Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and enhance security

  • Comply with legal obligations

  • Send marketing communications (where permitted by law)

Sharing of Information

We may share personal information with:

  • Shopify (our hosting provider)

  • Payment processors

  • Shipping and logistics providers

  • Service providers assisting in operating our business

  • Legal authorities where required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

To exercise your rights, please contact us using the details below.

Contact Information

Symka LLC
8206 Louisiana Blvd NE Ste A #8339
Albuquerque, NM 87113
United States

Email: support@ellor.store

For purposes of applicable data protection laws, Symka LLC is the data controller.